Privacy Policy | SelectedIQ

1. Definitions and Key Terms

1.1 Company and Service Terms

SelectedIQ, operated by REM Vision LLC (“we,” “us,” or “our”)
Service: All features, functionalities, programs, and content available through SelectedIQ
Platform: Website and related services accessible via any device
User: Any individual accessing or using services (“you” or “your”)

1.2 Data and Privacy Terms

Personal Data: Information relating to an identified or identifiable natural person
Processing: Any operation performed on personal data
Data Controller: SelectedIQ, determining purposes and means of processing
Data Processor: Third parties processing data on behalf of SelectedIQ
Cookie: Small text file stored on device containing platform usage data

1.3 Security Terms

Authentication: Process of verifying user identity
Encryption: Process of encoding information to prevent unauthorized access
Token: Unique identifier used for secure authentication
SSL/TLS: Security protocols for encrypted data transmission

2. Introduction and Scope

2.1 Policy Overview

This policy explains how SelectedIQ collects, uses, and protects personal data, detailing privacy rights and exercise procedures.

2.2 Policy Application

This policy applies to:

All global users of SelectedIQ
All data collection methods
All service features and functionalities
All platform versions and updates

2.3 Policy Updates

SelectedIQ reserves the right to update this policy
Material changes will be notified via email
Continued use after changes constitutes acceptance

3. Personal Data Collection

3.1 Account Information

A. Essential Data

Email address (required for authentication)
Name (collected during payment processing)
Last sign-in timestamp
Unique account identifiers
IP addresses

B. Optional Data

Phone number (if provided through payment processors)
User preferences and settings
Communication preferences

3.2 Service Usage Data

A. Test Results

Final IQ scores
Completion timestamps
Performance metrics

Note: Individual test answers are processed in real-time and not stored.

B. Interaction Data

Features accessed
Time spent on platform
Navigation patterns
Device information

3.3 Payment Information and Processing

SelectedIQ only receives and stores limited payment information:

Tokenized payment method identifiers
Last four digits of payment cards
First six digits of payment cards
Card expiration dates

3.4 Technical and Device Data

A. Device Information

Operating system and version
Browser type and version
Screen resolution
Device type and model
Language preferences

B. Connection Data

IP address
Network information
Geographic location (derived from IP)
Time zone settings

4. Data Processing and Usage

4.1 Primary Processing Purposes

A. Service Provision: Account creation, authentication, feature access, customer support, and service optimization.

B. Payment Processing: Subscription management, payment authorization, fraud prevention, and billing support.

C. Communication: Service updates, security alerts, product information, and legal notices.

4.2 Legal Bases for Processing

Contractual Necessity: Account management, service provision, payment processing
Legal Obligations: Tax compliance, financial records, regulatory compliance
Legitimate Interests: Service improvement, fraud prevention, security
Consent-Based: Marketing communications, optional features, analytics

5. Data Storage and Security

5.1 Storage Location

All personal data is stored in secure data centers. Data transmitted globally using encrypted channels with appropriate safeguards for international transfers.

5.2 Security Measures

AES-256 encryption for data at rest
TLS encryption for data in transit
PCI DSS compliant payment processing
Regular security audits
DDoS protection
Intrusion detection systems

5.3 Data Breach Notification

Affected users will be notified within 72 hours of breach confirmation via email. Notifications will include a description of the incident, types of data affected, potential impact, steps taken, recommended actions, and contact information.

6. Analytics and Third-Party Services

SelectedIQ utilizes analytics services to monitor and improve the platform. These services may collect usage patterns, feature interaction data, performance metrics, and anonymized user flows.

7. Your Rights and Choices

All users have the following rights:

Access their personal data
Correct inaccurate data
Request data deletion
Object to processing
Data portability
Withdraw consent

7.1 How to Exercise Your Rights

All privacy rights requests can be submitted through our contact channels. Initial acknowledgment within 72 hours; standard response within 30 days.

8. Data Retention and Deletion

Account data: While account is active
Payment records: As required by law
Analytics data: For service improvement
Communication records: 2 years
Security logs: 13 months

Account deletion is a 30-day process with systematic data removal. Backup removal within 90 days maximum.

9. International Data Transfers

For users outside the European Union, SelectedIQ ensures appropriate data protection through standard contractual clauses, technical and organizational security measures, and regular compliance monitoring.

10. Children's Privacy

Minimum age requirement: 18 years. We do not intentionally collect data from minors. Accounts will be terminated if underage use is discovered.

11. Changes to This Policy

SelectedIQ reserves the right to modify this policy. Material changes will receive email notification 5 days before implementation. Non-material changes may be implemented immediately.

12. Contact Information

For all privacy-related inquiries, please contact us through our support channels.